We hope you will love everything that you order from us but if something isn’t quite right, you have 14 days to return.
Before you can return your goods it's necessary to contact the office at firstname.lastname@example.org.
The office will send you a specific number (case number) that should be used in the inside of the parcel.
We’ll give you a full refund by the same method you used to pay, and we ask that items are returned as new.
How to return:
• Re-use the original packaging, tape the parcel securely and attach a label with our address to your parcel.
• Please remember responsibility for the return is yours until the parcel reaches us.
• You can expect to receive a refund within two weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.
Return the parcel via post mail towards our office based in the Netherlands. The costs belonging to the returning of the parcel will be paid by the customer.
Digital goods and coaching
Make sure to carefully read what 'the package' contains before you make a transaction.
Our digital goods, courses, private+ coaching and online coaching programs are not eligible for refund.